dm.today Privacy Policy
dm.today is operated by an Australian business. We collect personal information to provide website subscriptions, customer support, billing, and domain registration services, including .com.au registrations.
1. Who this policy applies to
This policy applies to people who use dm.today, interact with us about our services, join a waitlist or notification list, request support, or provide information in connection with a website subscription or domain registration.
2. What personal information we collect
Depending on how you use dm.today, we may collect personal information such as your email address, social profile URL, business contact details, public business profile information, billing-related identifiers, requested domain details, and additional registrant or contact details needed for .com.au eligibility or registration.
3. How we collect personal information
We collect personal information directly from you when you enter it in our website or checkout flows, and indirectly when we analyse public business or social profile information you ask us to use to generate a website or support domain registration.
4. Why we collect it
We use personal information to provide hosted website subscriptions, create and support your account, process billing, communicate with you about the service, manage domains, respond to enquiries, and improve operational reliability and fraud or dispute handling.
5. Information used for .com.au registration
If you request a .com.au domain, we may collect and validate additional details such as contact name, phone number, street address, suburb, ABN, eligibility type, and related business details. We may also receive or generate derived registration information such as legal name, organisation type, state, postcode, eligibility results, and validation timestamps.
6. When we share personal information
We may disclose personal information to service providers that help us deliver the service, including payment providers, email service providers, hosting and infrastructure providers, domain registrars or resellers, and verification providers used for .com.au eligibility and domain administration. We may also disclose information where reasonably required for fraud prevention, dispute handling, legal compliance, or to protect our rights.
7. Cross-border disclosure
Some of our service providers or infrastructure may be located outside Australia or may process information in other countries. If you are located outside Australia, your information may still be collected and disclosed to us and our service providers in connection with the services.
8. Storage, security, and access controls
We store information in operational systems used to run dm.today, including hosted infrastructure, databases, and service-provider platforms. We use reasonable steps designed to protect the personal information we hold, but no method of transmission or storage is completely secure.
9. Retention and deletion
We keep personal information for as long as reasonably needed for service delivery, billing, record-keeping, fraud prevention, disputes, domain administration, compliance, and operational continuity. Some information may remain in active or archived records after cancellation, removal, or account closure where reasonably required for those purposes.
10. Access and correction
You can request access to personal information we hold about you, or ask us to correct it, by contacting contact@dm.today. We may need to verify your identity before acting on a request.
11. Marketing and service emails
We may send service-related emails needed to operate your subscription, support your account, or complete onboarding. If you contact us or join a waitlist or notify list, we may also use your email address to respond or send relevant updates related to dm.today.
12. Technical data
We may process technical and service-delivery data such as website, hosting, and domain configuration identifiers, along with standard request and system information needed to operate, secure, and troubleshoot the service. Our platform does not create cookies based on the current implementation, although the website does use browser storage such as localStorage and sessionStorage for service-related functionality.
13. Privacy questions and complaints
If you have a privacy question, want to request access or correction, or would like to make a complaint, contact us at contact@dm.today. We will review the request and respond through our usual support process.